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FAQ
We currently accept major credit and debit cards such as Visa, MasterCard, American Express, and Discover through Shopify Payments.
At this time, PayPal is not supported.
Shipping costs are automatically calculated at checkout using USPS real-time rates, based on your delivery location and total order weight.
All orders are shipped via USPS (United States Postal Service).
You can choose from the following options:
- USPS First-Class Mail: 3–5 business days
- USPS Priority Mail: 2–4 business days
- USPS Priority Mail Express: 1–2 business days (fastest option)
Once your order has shipped, you’ll receive an email with your USPS tracking number.
You can track your delivery anytime at www.usps.com.
Currently, Campverse ships within the United States only.
We’re working on expanding to international destinations soon.
Yes! You can request a return or exchange within 14 days of delivery as long as the product is unused and in its original packaging.
To begin the process, email us at 1315946hb@gmail.com.
If you received a damaged or incorrect item, Campverse covers all return shipping costs.
For all other reasons, customers are responsible for return postage (based on USPS rates).
Once we receive and inspect your return, refunds are processed within 3–7 business days.
You’ll receive a confirmation email once your refund has been issued.
Yes. You can check out as a guest without creating an account.
However, creating an account allows you to track orders, save shipping info, and access exclusive promotions.
📧 Email:1315946hb@gmail.com
🕓 Hours: Monday – Friday, 9:00 AM – 6:00 PM (PST)